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GP Extended Access Service in Stevenage

Stevenage Locality are looking at the best way to provide a GP Extended Access Service for patients in Stevenage. Patients are therefore kindly asked to complete a short survey - you will find the relevant link to the survey and further information on how to do this in our 'Latest News' section. Your comments and feedback from completing this survey, will help to structure how the service will be provided.

Practice Management

Mrs Elaine Cook

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.


We have a team of hard working Administrators who work behind the scenes to ensure all correspondence/documents are processed accurately and efficiently.

All of our Administrative team are fully trained and all details are kept in the strictest of confidence.


Our Receptionists have a difficult job to do but are always here to help you. When booking your appointment you may be asked a few details to help the receptionist assess the urgency of your request, which in turn enables the doctor or nurse to deal with your problem efficiently. Please do not be offended by this, as all details are kept in strictest confidence and all our reception staff are trained accordingly.


We have a small team of hard working Medical Secretaries who ensure referrals, patient queries etc. are dealt with swiftly and efficiently.

All of our Secretarial team are fully trained and all details are kept in the strictest of confidence.

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