To book an appointment at the Lister Hospital, New QEll Hospital and Herford Hospital, you need to register an account with Swiftqueue. you can do this via the below link:
Test results
Booking a blood test
Getting your test results
If your test results show that you need more tests or treatment, we will contact you.
Once a doctor has reviewed your test results, you can view them:
- in your NHS account (through the NHS website or NHS App)
- in your SystmOnline account
- phone us between 10am to 6pm
Questions about your results
If you want to talk to someone about your results, fill out our test results request form and someone will be in touch.
Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.
- Please wait at least 3 days before phoning for blood test results
- Please wait at least 10 days before phoning for X-ray results
An approximate number of working days for tests arranged by the surgery:
- Blood tests – two to seven working days unless otherwise advised
- X-Ray – 10 working days (but can take longer)
- Urine test – seven working days
- Stool (poo) test – seven working days
- Smear test – two to three weeks
- Ultrasound – if ‘routine’ within six weeks, if urgent within two weeks
- Cancer investigations – one week
- For investigations ordered by a hospital, please ask at the hospital how they intend to provide the result to you.
If you’re having a test for more than one condition, the results may come back at different times.
The surgery will contact you about your test results. Information maybe provided via text or you may be asked to make a routine telephone appointment to discuss results. Please note that this may be within a 4-6 week timescale. If there are significant concerns about your results the surgery will contact you urgently.
Page created: 14 March 2025