This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

CORONAVIRUS UPDATE

To access the most up-to-date information on the Coronavirus, please click the link below:

https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public

This site is updated daily.  Please be aware the online booking system and the 24 hour booking service to enable patients to book their own appointments has temporarily been removed. This is to minimise any risk to patients and staff in coming into contact with coronavirus.  We apologise for the inconvenience but hope all our patients will understand the rationale behind it.  Both these facilities will of course be returned to normal as soon as it is felt safe to do so.  Please bear with our reception staff who will now be asking our patients when they call if they have travelled to China, Singapore, Thailand, Korea, Japan or other South Asian countries in the past 2 weeks or within 2 weeks of getting unwell.  This is to minimise any further risk of spreading.  Thank you very much for your understanding.

BEDWELL BUILDING WORKS

Our Bedwell Site is currently undergoing some building works to update the surgery, these started on 03.12.19 and are anticipated to be completed by the end of MARCH 2020. During this period there will be a certain amount of unavoidable disruption but we are doing our best to limit this so please bear with us.

Practice Policies

PRACTICE PRIVACY NOTICE

We, at the Bedwell Medical Centre and Roebuck Surgery, are a Data Controller of your information.  This means we are responsible for collecting, storing and handling your personal and healthcare information when you register with us as a patient. 

We understand how important it is to keep your personal information safe and secure and we take this very seriously.  We have taken steps to make sure your personal information is looked after in the best possible way and we review this regularly.

We are required by Law, in compliance with the General Data Protection Regulations (GDPR), which come into effect from 25th May 2018, to provide you with a Practice Privacy Notice.

Please click on the link below to read our Privacy Notice which contains important information about how we use the personal and healthcare information we collect on on your behalf:- 

*Practice Privacy Notice

Complaints

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.

Violence Policy

The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.

GP Earnings

All GP practices are require to declare the mean earnings (eg average pay) for GPs working to deliver NHS services to patients at each practice.

 

The average pay for GPs working in Bedwell Medical Centre in the last financial year was £67,725 before tax and national insurance. This is for 2 full time GPs, 5 part time GPs and 2 locum GPs who worked in the practice for more than six months.

Firearms Licensing

The doctors at our surgery have made a unanimous decision to not participate in this type of work as they feel it seeks an opinion falling outside of their medical expertise; namely assessment of behavioural and personality disorders.



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website